18+ only
Use of this site is limited to adults who can legally purchase adult products in their jurisdiction.
Use policy
Terms of Service
These terms define the conditions for using this site, requesting sourcing support, placing orders, and receiving adult products. Do not use the site if adult products are not legal for you or your destination.
No delivery guarantees
Sourcing, customs, supplier availability, and carrier timing can change outside storefront control.
Restricted returns
Due to intimate-use product rules, return and defect claims require support approval before any return action.
1. Acceptance of terms
By browsing, contacting support, requesting sourcing help, placing an order, or using checkout, you agree to these Terms of Service and all policies referenced on the site. If you do not agree, do not use the site.
2. Adult age requirement
You must be at least 18 years old, or the legal age required to purchase adult products in your jurisdiction, whichever is higher. By using the site, you confirm that you meet this requirement.
3. Legal compliance is your responsibility
Customers are responsible for confirming that viewing, purchasing, importing, owning, and using adult products is legal in their destination country, state, province, or region. MakeLoveDoll may refuse or cancel orders where compliance, logistics, or payment risk is unacceptable.
4. Product information and variations
Images, colors, dimensions, weights, materials, textures, accessories, options, and availability may vary by supplier, lighting, production batch, measurement method, or customization. Support can help confirm key details before purchase when available.
5. Sourcing support
When you request sourcing from MakeLoveDoll, support may compare supplier listings, factory-direct options, Taobao or 1688 products, estimated logistics, and budget fit. Sourcing support does not guarantee supplier availability, exact final cost, customs outcome, or delivery time.
6. Pricing and landed cost
Displayed product price may not include all possible costs. Final landed cost can depend on product size, weight, supplier price, custom options, payment method, packaging, route, taxes, duties, customs requirements, delivery constraints, and destination-specific handling.
7. Orders and payment
Orders are accepted only after payment and operational confirmation. Payment approval does not always mean procurement has started or that a supplier can fulfill every requested option. If a selected item becomes unavailable, support may propose alternatives or refund options.
8. Custom and sourced orders
Custom or sourced adult products may be made, reserved, procured, or routed specifically for the buyer. After procurement, supplier confirmation, or production begins, cancellations and changes may be limited or unavailable.
9. Shipping, customs, and delivery
Delivery estimates are not guarantees. Buyers are responsible for local import rules, customs duties, taxes, destination restrictions, and providing accurate delivery information. Carrier delays, customs inspections, holidays, weather, route changes, or incorrect addresses may affect delivery.
10. Returns and defect claims
Because products are intimate-use adult goods, returns are restricted. Eligible defect claims must be reported promptly, before use where applicable, with clear photos or videos and order information. Do not send any product back unless support has approved the return process.
11. Privacy and discretion
MakeLoveDoll aims to handle adult-product communication and packaging discreetly, but neutral packaging is still subject to carrier, customs, and legal labeling requirements. Absolute anonymity cannot be guaranteed.
12. Prohibited use
You may not use the site for unlawful activity, fraud, abuse, harassment, payment disputes made in bad faith, attempts to bypass age restrictions, or requests involving illegal products or destinations.
13. Limitation of liability
To the maximum extent permitted by law, MakeLoveDoll is not responsible for indirect, incidental, consequential, punitive, or special damages, including delays, customs issues, supplier changes, or carrier failures outside direct operational control.
14. Contact and updates
Questions about these terms can be sent to [email protected]. MakeLoveDoll may update these Terms of Service as business operations, supplier practices, payment requirements, logistics routes, or legal requirements change.
Need help choosing?
Send your product link or budget and destination.
Support can help compare supplier options, material choices, and logistics constraints before you purchase.